| Customer Service
Welcome to the Pearson Customer Service page. We have made a strong
commitment to provide you with the best customer service possible.
Ordering Information
Bookseller orders
You will need the ISBN, author name, and title of each book you wish to order.
To order by phone
- Please call 0508 EDBOOKS (0508 332 665)
(Office hours 8:30am–5:30pm Monday–Friday)
To order by EMAIL
To order ONLINE
To order by FAX
- Please FAX to (09) 442 7406
Remember to include all the information above, as well as your street address, Visa/Mastercard number and expiration date, and your signature authorising
the charge.
School orders
Secondary schools, please remember to specify your educational book supplier when you place your order.
International orders
Please contact your local Pearson office for service; these can be found by visiting
www.pearsoned.com. NB: United States customers please visit www.newzealandbooks.co.nz
.
Online Contacts
Prospective authors
Please see the Publish with Us section of this site.
Higher Education faculty
You can now request an evaluation copy
online. Your request will automatically be forwarded to your local Pearson representative who is the best
source of information regarding the status of your request. You can also contact your rep directly by either calling our Auckland office, 09 442 7400, or using our online Sales Representative Finder.
International Higher Education faculty
Our international divisions cover the globe, and will be happy to serve you. Please see the Faculty Information page.
Primary and secondary school teachers
Please contact your local representative or our customer service department for more information about school titles.
Technical Support Contact Information
- Prentice Hall
All Prentice Hall technical inquiries: Prentice Hall Technical Support.
- Addison Wesley
All Addison Wesley technical inquiries: Addison Wesley Technical Support.
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