Communication is central to being human and the way we experience life. The aim of Communicating for Success is to assist students in further developing and refining communication skills in an effort to optimise performance across a range of pursuits, both academic and otherwise.
Key performance skills dealt with in this book relate to academic performance, professional (career) performance and competencies for dealing with people, as well as cultivating productive relationships.
The book has a strong focus on academic skills with chapters covering university culture and transition skills, academic writing including research and referencing, and communication theory. Additionally, it examines skills used in university studies which are also applicable to personal and professional contexts, including areas relating to digital, oral and nonverbal communication as well as issues around persuasion, argument and ethics.
1. Introduction
Part 1 Communication at university
2. University Culture and Transition Skills
3. Academic writing
4. Research and referencing
Part 2 Communication in theory
5. Communication Theory
6. Perception, Audience Analysis and Task Analysis
7. Intercultural Communication
Part 3 Communication in practice
8. Social Media – Untangling the web
9. Oral Communication: Presentations and Interviews
10. The Power of Nonverbal Communication
11. Think Smarter: Critical Thinking and Argument
Part 4 Communication in the workplace
12. Interpersonal and Professional Communication
13. Group and Organisational Communication
14. Communication Barriers
Dr Christopher Jacob Kossen
Lecturer: Communication and Public Relations
School of Humanities & Communication
Faculty of Arts
University of Southern Queensland
Eleanor Kiernan
Lecturer, Communication
School of Humanities & Communication,
Faculty of Arts
University of Southern Queensland
Dr Jill Lawrence
Associate Dean (Learning and Teaching)
Faculty of Arts
University of Southern Queensland