Managing Human Resources in New Zealand: NZIM (3e)

Recommended by the New Zealand Institute of Management

This book covers the NZIM's Certificate in Management syllabus for 803 Human Resources I: People at Work, and 809 Human Resources II: Personnel Practice. It may also be used as a resource for unit standards in the National Certificate in First Line Management.

It will be an important resource for students at both tertiary and secondary level, but also contains useful information for managers, supervisors and team leaders in the workplace who wish to increase their knowledge and skill base.

Preface
Acknowledgments

1. The human resource
2. People: establishing accountability
3. Staffing the organisation
4. Induction: introducing the new employee
5. Managing a human resource information system
6. Training, development and coaching
7. Delegation and time management
8. Motivation
9. Leadership and team building
10. Leading and managing change
11. Managing performance
12. Rewarding employees
13. Occupational health and safety
14. Self development

References and further reading

Glossary

Index

• The text has been updated throughout to take into account The Employment Relations Act 2000, the Criminal Records (Clean Slate) Act 2004 and smoke-free legislation.
• Some new cases, photos and diagrams.
  

Sandy Millar is in the Learning & Development team at Manukau City Council. She teaches management, human resources and organisational behaviour, and advises managers about learning opportunities for themselves and their staff. Her research interests lie in the areas of EEO (Equal Employment Opportunities) and workforce diversity.