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• 

  Customer Service: Career Success Through Customer Loyalty (6e)
  

  • By Timm
  • Published 05/04/2013
  • ISBN 9780133056259
  • Format Book
  • 

  For courses in Customer Service.   Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link...
  
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  $119.99 Add to Cart
• 

  Basic Plumbing Services Skills Water Supply (2e)
  

  • By Tafensw
  • Published 16/10/2012
  • ISBN 9781442552364
  • Format Book
  • 

  The new edition of Basic Plumbing Services Skills: Water Supply builds on the fundamental skills and knowledge introduced in Basic Plumbing Services Skills. It has been completely updated to address current industry practices and nine common and water stream competencies in the Construction, Plumbin...
  
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  $74.99 Add to Cart
• 

  Automotive Diesel Technology
  

  • By Wright
  • Published 28/12/2011
  • ISBN 9780131574533
  • Format Book
  • 

  For courses in Diesel Engines, Engine Management or Fuels.   Designed to address the growing popularity of light and medium duty diesel engines, this book helps meet the educational requirements of automotive technicians servicing this new generation of engine. Taking a systems approach, it a...
  
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  $159.99 Add to Cart
• 

  Basic Plumbing Services Skills Text with Pearson eText (2e)
  

  • By Tafe Nsw
  • Published 15/12/2011
  • ISBN 9781442581142
  • Format Book + Access Code
  • 

  This new edition of Basic Plumbing Services Skills continues to provide learners with the fundamental skills and basic introductory knowledge for the plumbing industry. The new text has been written to address AQF Level 2 and 3 competencies of the Construction, Plumbing and Services Integrated F...
  
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  $147.99 Add to Cart
• 

  Basic Plumbing Services Skills: Gas Services (Revised)
  

  • By Smith
  • Published 03/11/2011
  • ISBN 9781442553675
  • Format Book
  • 

  Basic Plumbing Services Skills: Gas Services (Revised) is a comprehensive, practical text providing the fundamental knowledge and skills in gas fitting. This self-paced text is ideal for various modes of delivery, including the classroom, workplace or student self-study. To further aid student...
  
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  $78.99 Add to Cart

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