Supervisor's Survival Kit (11e) : 9780132396981

Supervisor's Survival Kit (11e)

Goodwin
 
Edition
 
11
ISBN
 
9780132396981
ISBN 10
 
013239698X
Published
 
06/10/2008
Published by
 
Pearson Higher Ed USA
Pages
 
360
Format
 
Available on demand
 
Title type
Book
$95.99
 
 
 
Description

For courses in Supervision and Supervisory Development.

 

Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor’s Survival Kit, 11th Edition. Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. This text discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. It offers a unique approach that fosters supervisory skills through the use of case studies and helps readers gain confidence in their new leadership and supervisory roles.

Table of contents

Table of Contents

 

Getting into Supervision

1.      Should You Be a Supervisor?

2.      Making the Transition

3.      The Supervisor’s Role and Responsibility in the Modern Organization

 

Human Relations and Communications: The Key to Successful Supervision

4.      Achieving Productivity Through People

5.      The Supervisor-Employee Relationship

6.      Creating a Productive Working Climate

7.      Quality Control and Continuous Improvement

8.      The Effective Work Team

9.      Communicating Privately

10. The Problem Employee

11. Staffing

12. Delegation

13. Use Your Knowledge Power

14. Managing Performance

 

Managing Yourself

15. Learning How to Concentrate and Manage Your Time

16. Establishing Goals and Planning

17. Setting Priorities

18. Make Decisive Decisions

 

Where Do I Go From Here?

19. Common Mistakes You Don’t Want to Make

20. Converting Change into Opportunity

New to this edition

New to this Edition

 

Deals with contemporary challenges such as:

·        A diverse work force

·        How to empower employees

·        Encouraging teamwork

·        Hiring and firing

·        Training and enhancing employee performance

·        Ensuring health and safety

·        Improving productivity and quality

 

New! Includes self-paced study guide integrated throughout–in this edition.

·        Incorporates all significant features from the study guide (including application exercises, true-false questions, and personal growth exercises) into the text.

 

New! Uses updated cases to reflect current management theories–and methodologies.

·        Gives students the latest on contemporary management theory and deemphasizes theories no longer in vogue.

 

New! Includes To Learn More and Notes sections at the back of each chapter.

·        Provides additional resources that readers can refer to for more information, as well as additional scholarly material.

 

New! Emphasis on team-based management approaches–instead of hierarchical commands.

·        Reflects updated examples, vignettes, role profiles, and updated content to strongly reflect more contemporary approaches.

 

 

Features & benefits

For courses in Supervision and Supervisory Development.

 

Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor’s Survival Kit, 11th Edition. Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. This text discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. It offers a unique approach that fosters supervisory skills through the use of case studies and helps readers gain confidence in their new leadership and supervisory roles.

 

New to this Edition

 

Deals with contemporary challenges such as:

·        A diverse work force

·        How to empower employees

·        Encouraging teamwork

·        Hiring and firing

·        Training and enhancing employee performance

·        Ensuring health and safety

·        Improving productivity and quality

 

New! Includes self-paced study guide integrated throughout–in this edition.

·        Incorporates all significant features from the study guide (including application exercises, true-false questions, and personal growth exercises) into the text.

 

New! Uses updated cases to reflect current management theories–and methodologies.

·        Gives students the latest on contemporary management theory and deemphasizes theories no longer in vogue.

 

New! Includes To Learn More and Notes sections at the back of each chapter.

·        Provides additional resources that readers can refer to for more information, as well as additional scholarly material.

 

New! Emphasis on team-based management approaches–instead of hierarchical commands.

·        Reflects updated examples, vignettes, role profiles, and updated content to strongly reflect more contemporary approaches.

 

 

Hallmark Features

 

Streamlined table of contents–the number of chapters has been streamlined to 20.

·        Addresses the most important topics supervisors face and easily fits into a traditional college semester.  

 

Section on the Philosophy of Leadership–appears in chapter 2.

·        Provides readers with a framework for developing sound leadership behaviors. 

 

Section on calculating and improving productivity–appears in chapter 4.

·        Includes strategies for motivating and achieving productivity through people.

 

Nine Roles—are described in the back of the text and are a foundation for all chapter cases.

·        Explores supervision by examining the dynamics of one medium size organization and the nine “employees” that work there. 

 

An emphasis on teamwork—is reinforced throughout the text.

·        Addresses strategies for building an effective team and developing teamwork among employees.