Communication: Making Connections eBook : 9780134199924

Communication: Making Connections eBook

Seiler,W et al
Published by
Pearson Higher Ed USA
Title type
NZ/Pacific customers only
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About the book: For courses in Introduction to Communication. Connect. Communicate. Thrive.

Communication: Making Connections helps students make connections in their daily lives, communicate more effectively, and succeed in our ever-changing world. Authors William Seiler, Melissa Beall, and Joseph Mazer balance a thorough—yet straightforward—explanation of basic principles with a solid theoretical foundation, backed by the most up-to-date research. The 10th Edition has been revised to ensure it is fresher, more useful, and more engaging than previous editions. Relevant examples, thought-provoking questions, and signature boxed features enhance the learning experience and guide students in mastering their objectives.

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Table of contents
  • 1. Connecting Process and Principles
  • 2. Connecting Perception and Communication
  • 3. Connecting Self and Communication
  • 4. Connecting through Verbal Communication
  • 5. Connecting through Nonverbal Communication
  • 6. Connecting Listening and Thinking in the Communication Process
  • 7. Selecting a Topic and Connecting to the Audience
  • 8. Research: Gathering and Using Information
  • 9. Organizing and Outlining Your Speech
  • 10. Managing Anxiety and Apprehension When Delivering Your Speech
  • 11. Informative Speaking
  • 12. Persuasive Speaking
  • 13. Interpersonal Communication: A Theoretical Foundation
  • 14. Developing and Maintaining Relationships: From Formation to Dissolution
  • 15. Group and Team Communication
  • 16. Participating in Groups and Teams
Features & benefits

Coverage that saves you time and suits your needs

  • UPDATED! Streamlined coverage. Recognising the time constraints on today’s students and instructors, the authors have re-evaluated every line of the text–editing and condensing to ensure that only the most relevant information and research findings are presented in the most useful and concise ways.
  • A practical, workable sequence.
    • Part One, “Making Connections through Communication,” provides the necessary background and basic principles for all communication.
    • Part Two, “Connecting in the Public Context,” helps students develop their speaking skills as they learn to select a topic, analyse an audience, gather and use supporting and clarifying materials, organise and outline speech material, deliver a speech with confidence, and effectively inform and persuade an audience. Public communication skills are discussed early, because the confidence and techniques of public speaking are fundamental to all communication.
    • Part Three, “Connecting in Relational Contexts,” describes communication in relationships and in small groups and teams.
  • NEW! Added and revised content, reflecting the changes around us. The introductory communication course, with a solid foundation in rhetorical tradition, is constantly evolving–and so, too, must this text. Here are just a few of the updates you can expect: 
    • A completely revised and updated section on communication and our technological society, an addition on social media in the communication and career development section, a completely rewritten section on communication as transactional, a revised mass communication section, a revised section on communication via social media, and a new section on distinguishing social media from face-to-face communication.
    • Additional coverage on the ways we think and how that affects listening. A new model of listening, the Harfield Cognitive Listening Model, shows how different preferred modes of thinking affect the way we listen and respond to others.
    • Revised sections on defining what makes a group and a new section on using social media to establish group culture.
    • Revised material on understanding the qualities that employers seek, conducting a job search, applying for jobs electronically, creating a website or blog, creating a favorable first impression, and writing a thank-you note.



The latest information and technology to keep it current

  • UPDATED! The most relevant research findings. Every chapter is updated with the newest and most recent research findings and theoretical perspectives, so students will have their finger on the pulse of the communication industry.
  • Strong emphasis on communication technology. From texting to online social networking, blogging, and web video–explore the influence of the most current technologies on our communication, beginning with an expanded discussion of communication and technology in Chapter 1.
  • A focus on communicating via social media. What are the implications of new communication technologies on the messages we send and receive? Facebook, Twitter, Snapchat, Vine, and other social media tools are woven into the fabric of our daily lives. Take a closer look at how they affect our relationships and the way emotions are communicated.



A wealth of pedagogical features to help students make the right connections

  • Making Everyday Connections. Each chapter opens with a scenario that describes situations or issues–such as how much is too much to disclose on Facebook or how texting affects family relationships–that are likely to be part of a student’s daily communication. Each scenario is followed by thought-provoking questions that ask students to think about these issues and apply them to their own lives.
  • Making Connections for Success boxes. Found in each chapter, these encourage students to think critically about communication in their lives. Each contains skill-building activities and stimulating questions to help students reflect on societal issues and on their own behavior, so they can become more competent communicators.
  • Making connections as you study. Numerous pedagogical aids help students review, retain, and master important chapter concepts.
    • Goal-oriented learning objectives. Learning objectives appear at the start of each chapter, and each one is tied to a specific section of the text. They highlight the specific concepts, principles, and practices students will learn and actions or behaviors they will gain.
    • Sample speech excerpts.
      • NEW! In Chapter 9, a sample informative speech is used to illustrate both the full-sentence and the presentational outlines.
      • NEW! In Chapter 10, a sample outline illustrates the effective use of PowerPoint® for an informative speech.
      • NEW! In Chapter 11, the sample speech from Chapter 9 is repeated, this time to illustrate an analysis and evaluation of informational speaking.
      • NEW! Finally, in Chapter 12, a sample outline for a persuasive speech illustrates comprehensive analysis and evaluation of persuasive speaking.
    • Chapter summaries. Chapter summaries are organised by learning objectives, so students can focus on what they must learn and understand in each chapter.
    • Discussion starters. Discussion-starter questions can be used as a springboard for classroom discussions or used for individual study and review.
    • Guidelines. Boxed guidelines succinctly summarise key skill-oriented concepts.


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