Achieving Supply Chain Integration VitalSource eText: Connecting the Supply Chain Inside and Out for Competitive Advantage : 9780134209128

Achieving Supply Chain Integration VitalSource eText: Connecting the Supply Chain Inside and Out for Competitive Advantage

Published by
Pearson Higher Ed USA
Title type
NZ/Pacific customers only
This eText can only be purchased by people residing in New Zealand, Fiji, Samoa, Tonga or Cook Islands with a credit card from the same country. Click here to find the Pearson website for your region.

Digital Access Code. When you buy a VitalSource eText you will receive your unique redemption code and instructions on how to access this product. Please note: VitalSource eTexts are available for download immediately and cannot be returned once purchased.

Pearson VitalSource eTexts – digital books that fit your portable lifestyle

With Pearson VitalSource eTexts you can:

  • search for key concepts, words and phrases
  • make highlights and notes as you read or study
  • share your notes with friends
  • use with PCs, MACs, smartphones and tablets 

The full text downloaded to your computer

Pearson VitalSource eTexts are downloaded to your computer and accessible offline through the VitalSource Bookshelf (available as a free download), available online and also via the iPad and Android apps.

Time Limit

Pearson's Professional VitalSource products do not have an expiry date. You will continue to access your VitalSource products whilst you have your VitalSource Bookshelf installed.

Find out more about VitalSource eTexts

About the book

High-Value Supply Chain Integration

New research, practical priorities, actionable solutions

  • Master new best practices for integrating demand, supply, and partners worldwide
  • Bridge key “integration gaps” to maximize customer value and profit
  • Improve performance in areas ranging from resource availability to returns
  • From leading supply chain integration experts at the University of Tennessee’s Haslam College of Business

In volatile, global environments, only well-integrated organizations can deliver superior customer outcomes and sustained profitability. Supply chain practitioners are on the frontlines of integration: they must bring together functions ranging from sales to logistics and a world of third-party suppliers. Integration is not easy, but proven solutions exist. In Achieving Supply Chain Integration, leading experts reveal what works and how to make it work.


Table of contents
Preface viii

Chapter 1: Integration: What It Is, What It Isn’t, and Why You Should Care 1

Integration and Supply Chain Management 4

What Factors Lead to Integration? 6

What Are Integration’s Performance Implications? 7

Solidifying Our Understanding of Integration 8

Toward Consensus on Cross-Functional Integration 10

Extending Previous Definitional Work on Integration 15

Planting the Seeds for Integration 18

Tools Available to Managers 21

Conclusion 24

Endnotes 25

Chapter 2: Bridging the Integration Gap 27

The Difficulty in Integrating 30

Interfunctional Bias 31

General Methods for Overcoming Conflict Within Integration 32

Interest-Based Problem Solving and Collaborative Communication 35

Conclusion 45

Endnotes 46

Chapter 3: Maximizing Organizational Value Creation Across the Great Divide 47

The Demand and Supply Integration Journey 50

Four Examples of the DSI Journey 53

Managerial Implications 68

Conclusions 75

About the Research 75

Endnotes 77

Chapter 4: The Role of Information in Internal and External Integration 79

The Importance of IT Infrastructure Integration to Supply Chain Effectiveness 80

The Role of Operating Models in Relation to Integration 82

Conclusions 85

Endnotes 88

Chapter 5: Bending the Chain: Deriving Value from Purchasing-Logistics Integration 89

The Surprising Challenge: Purchasing and Logistics Integration 93

Supply and Demand Disconnects 96

The Research: Linking Purchasing and Logistics Integration (PLi) to Improved Functional and Financial Performance 98

Best Practices 107

Seven Actions a Supply Chain Leader Can Take Today 118

How High Is Your PLi? 120

Endnotes 122

Chapter 6: Getting Aligned: The Benefits of Integrating Market, Environmental, Social, and Political Strategies Within the Organization 123

How Do Executives Engage in Strategic Management? 125

The Alignment Framework 127

Applying the Alignment Framework 129

Integrating Market and Nonmarket Strategies 136

Conclusion 144

Endnotes 144

Chapter 7: Achieving Demand and Supply Integration 147

The Idea Behind DSI 148

How DSI Is Different from S&OP 149

Signals That Demand and Supply Are Not Effectively Integrated 151

The Ideal Picture of Demand and Supply Integration 152

DSI Across the Supply Chain 157

Typical DSI Aberrations 160

DSI Core Principles 164

Critical Components of DSI 166

Characteristics of Successful DSI Implementations 172

DSI Summary 175

Endnotes 175

Chapter 8: Sell Right, Not More: Leveraging Internal Integration to Mitigate Product Returns 177

A Returns Management Overview: Inspiring Internal Integration 178

The Challenge of Managing Returns 190

Thoughts and Observations 200

Endnotes 201

Chapter 9: Supplier Integration via Vested Relationships 203

The Sourcing Continuum 204

Seven Sourcing Business Models 210

Supplier Integration via Vested Relationships 226

Conclusion 234

Endnotes 235

Chapter 10: Raw Material Feast or Famine: Integrating Supply Networks to Overcome Resource Scarcity 239

Supply Risk—It Is There, Whether You Manage It or Not 241

Understanding the Network of Risks 242

Managing the Network of Risks: Detection, Mitigation, and Recovery 243

Integration as an Enabler of Continuity and Resiliency 248

A Network Approach to Managing Supply Disruptions Through Integration 253

Natural Resource Scarcity and the Dynamic Global Supply Network 260

Conclusion 264

Endnotes 265

Chapter 11: Integrating Ideas and Environments: Blending Marketing Strategy with Context for Organizational Success 267

The Study: Integrating Marketing Strategy with a Firm’s Internal and External Conditions 273

Conclusion 293

Endnotes 294

Chapter 12: External Barriers to Integration: Tearing Down the Walls 297

Conceptualizing Integration 300

Defining the Types of Barriers 302

Concluding Thoughts 311

Endnotes 312

Index 313
Access Code info.

To get the most out of your Pearson VitalSource eText you need to download the VitalSource Bookshelf software. This software is free to download and use. View the VitalSource Bookshelf system requirements here.

Download Information: Once purchased, you can view and/or download your VitalSource eText instantly, either via the download link which you will receive as soon as you complete your online order or by viewing the download link against the order in the My Account area of this website.

Please note: VitalSource eTexts are available for download immediately and cannot be returned once purchased

Sample Pages