Techniques and Guidelines for Social Work Practice (10e) : 9780205965106

Techniques and Guidelines for Social Work Practice (10e)

 
Edition
 
10
ISBN
 
9780205965106
ISBN 10
 
0205965105
Published
 
20/08/2014
Published by
 
Pearson Higher Ed USA
Pages
 
592
Format
 
Available on demand
 
Title type
Book
$256.99
 
 
Title type
 
$63.00
 
 
Description

Emphasizes the different techniques needed for successful social work practice. This title is also available as a more affordable e-book with embedded media to illustrate key concepts.


Techniques and Guidelines for Social Work Practice, 10/e demonstrates the unique place of social work among the helping professions. Readers will gain insight into the social worker’s professional roles, guiding principles, and the importance of evidence-based practice. This title provides students with easy access to the most current information on fundamental techniques and useful guidelines for social work practice from the generalist perspective. The 10th edition introduces 12 new techniques or guidelines corresponding to the national social work licensing examinations and the Council on Social Work Education’s list of essential practice behaviors.


Techniques and Guidelines for Social Work Practice is broken into five parts. Parts I and II provide knowledge, values, and competencies for effective social work practice, while Parts III through V contain 154 clear and readable descriptions of practice techniques, presented in a handbook format for convenient accessibility of information.

 

Table of contents

In this Section:

I) Brief Table of Contents

II) Detailed Table of Contents

 


I) Brief Table of Contents

 

PART I  - SOCIAL WORK AND THE SOCIAL WORKER   

Chapter 1. The Domain of the Social Work Profession   

Chapter 2. Merging Person with Profession   

Chapter 3. Merging The Person’s Art With The Profession’s Science  

 

PART II  - THE BUILDING BLOCKS OF SOCIAL WORK PRACTICE 

Chapter 4. The Roles And Functions Of Social Workers  

Chapter 5. Guiding Principles For Social Workers  

Chapter 6. Practice Frameworks For Social Work  

Chapter 7. Using Evidence In The Change Process  

 

PART III  Techniques Common to All Social Work Practice  

Chapter 8. Basic Communication And Helping Skills  

Chapter 9. Basic Skills For Agency Practice

 

PART IV -  TECHNIQUES AND GUIDELINES FOR PHASES OF THE PLANNED CHANGE PROCESS   

Chapter 10. Intake And Engagement  

Chapter 11. Data Collection And Assessment

Chapter 12. Planning And Contracting

Chapter 13. Intervention And Monitoring

Chapter 14. Evaluation And Termination

 

PART V - Specialized Techniques and Guidelines for Social Work Practice    

Chapter 15. Guidelines For Working With Vulnerable Client Groups  

Chapter 16. Techniques For Sustaining Social Work Practice

 


 

II) Detailed Table of Contents

 

PART I  - SOCIAL WORK AND THE SOCIAL WORKER   

Chapter 1. The Domain of the Social Work Profession   

The Social Work Domain    

An Overview of Social Work Practice    

 

Chapter 2. Merging Person with Profession   

Selecting Social Work as a Career    

Establishing Oneself as a Social Worker     

The Interplay of One’s Personal and Professional Lives    

A Self-Care Program for the Social Worker    

Having Fun in Social Work   

 

Chapter 3. Merging The Person’s Art With The Profession’s Science  

The Social Worker as Artist     

The Social Worker as Scientist     


PART II  - THE BUILDING BLOCKS OF SOCIAL WORK PRACTICE 

Chapter 4. The Roles And Functions Of Social Workers  

Identifying Professional Roles     

 

Chapter 5. Guiding Principles For Social Workers  

Principles That Focus on the Social Worker     

Principles That Guide Practice Activities     

 

Chapter 6. Practice Frameworks For Social Work  

Requirements of a Practice Framework    

Guidelines for Selecting a Practice Framework     

Selected Practice Frameworks     

 

Chapter 7. Using Evidence In The Change Process  

Conducting Evidence-Based Practice   

Critical Thinking When Making Practice Decisions     

Guiding the Planned Change Process    

The Context of Planned Change   

Identifying the Actors in Planned Change     

Phases of the Planned Change Process     

Conclusion    

Selected Bibliography  

 

PART III  Techniques Common to All Social Work Practice  

Chapter 8. Basic Communication And Helping Skills  

8.1    Creating an Effective Helping Relationship    

8.2    Verbal Communication Skills     

8.3    Nonverbal Communication Skills     

8.4    Helping Skills    

8.5    Enhancing Client Motivation

8.6    Understanding Emotions and Feelings    

8.7    Responding to Defensive Communication    

8.8    Applying Cultural Competence to Helping    

 

Chapter 9. Basic Skills For Agency Practice

9.1    Written Reports and Correspondence 

9.2    Effective Telephone Communication    

9.3     Using Information Technology

9.4    Client Records and Documentation 

9.5    Dealing with Ethical Issues

9.6    Managing Time and Workload  

9.7    Elements of Professional Behavior


PART IV -  TECHNIQUES AND GUIDELINES FOR PHASES OF THE PLANNED CHANGE PROCESS   

Chapter 10. Intake And Engagement  

Section A    Techniques and Guidelines for Direct Practice     

10.1  Making the First Telephone Contact     

10.2  Conducting the First Face-to-Face Meeting     

10.3  Clarifying the Client’s Problem, Concern, or Request    

10.4  Making a Referral     

10.5  Obtaining, Protecting, and Releasing Client Information    

10.6  Conducting an In-Home Interview    

10.7  Engaging the Mandated Client    

10.8  Responding to the Manipulative Client     

10.9  Increasing Personal Safety in Dangerous Situations    

10.10 Clarifying Roles and Responsibilities  

10.11 Addressing Power Differentials with Clients

Section B    Techniques and Guidelines for Indirect Practice     

10.12 Orienting Yourself to Your Agency     

10.13 Selecting and Orienting New Staff and Volunteers     

10.14 Orienting Yourself to Your Community     

 

Chapter 11. Data Collection And Assessment

Section A    Techniques and Guidelines for Direct Practice     

11.1  Assessing a Client's Social Functioning 

11.2  The Meaning of Work in Social Functioning

11.3  The Social Assessment Report

11.4  Mapping Client Conditions 

11.5  Expanding a Client’s Vision of Changes That Are Possible   

11.6  Identifying Client Strengths     

11.7  Assessing a Client’s Social Support     

11.8  Assessing a Client’s Coping Strategies and Ego Defenses     

11.9  Assessing a Client’s Role Performance     

11.10 Assessing a Client’s Self-Concept    

11.11 Assessing a Client’s Needed Level of Care  

11.12 Using Questionnaires, Checklists, and Vignettes  

11.13 Identifying Developmental Delays in Young Children    

11.14 Assessing a Client’s Mental Status    

11.15 Using the DSM and PIE Assessment Tools

11.16 Assessing a Child’s Need for Protection    

11.17 Mandated Reporting of Abuse and Neglect  

11.18 Referral for Psychological Testing     

11.19 Assessing Family Functioning

11.20 Understanding the Family Life Cycle  

11.21 Assessing Small-Group Functioning

11.22 Accessing Evidence-Based Information



Section B    Techniques and Guidelines for Indirect Practice     

11.23 Assessing Agency Structure     

11.24 Assessing Human Services Needs   

11.25 Community Decision-Making Analysis     

11.26 Analyzing Social Policy Implications     

11.27 Conducting a Community Assets Assessment


Chapter 12. Planning And Contracting

Section A    Techniques and Guidelines for Direct Practice   

12.1  Selecting Target Problems and Goals    

12.2  The Problem Search     

12.3  The Client Needs List    

12.4  Formulating Intervention Objectives     

12.5  Written Service Contracts    

12.6  Making Use of Informal Resources     

12.7  Family Group Conferencing     

12.8  The Small Group as a Resource    

Section B    Techniques and Guidelines for Indirect Practice   

12.9  Establishing and Changing Organizations     

12.10 Agency Planning Processes     

12.11 Selecting Change Issues for Advocacy    

12.12 Project Planning and Evaluation     

12.13 Planning a Primary Prevention Program  

12.14 Participatory Action Planning   

 

Chapter 13. Intervention And Monitoring

Section A    Techniques and Guidelines for Direct Practice    

13.1  Preparing for an Interview     

13.2  Information, Advice, and Persuasion 

13.3  Reinforcement and Related Behavioral Techniques    

13.4  Behavioral Rehearsal     

13.5  Behavioral Contracting    

13.6  Role Reversal    

13.7  Managing Self-Talk     

13.8  Building Self-Esteem     

13.9  Confrontation and Challenge     

13.10 Reframing     

13.11 Helping Clients Make Difficult Decisions    

13.12 Helping Clients with Harmful Habits

13.13 Helping Clients with Financial Problems

13.14 Helping Clients in Crisis

13.15 Homework Assignments    

13.16 The Feelings List     

13.17 Client Advocacy    

13.18 Client Empowerment     

13.19 Resolving Conflict through Counseling and Mediation

13.20 Providing Support for Caregivers       

13.21 Indirect Discussion of Self in Small Groups     

13.22 Programming in Group Work    

Section B    Techniques and Guidelines for Indirect Practice     

13.23 Working with a Governing or Advisory Board     

13.24 Conducting Effective Staff Meetings     

13.25 Building Interprofessional Teamwork and Cooperation     

13.26 Leading Small-Group Meetings     

13.27 The RISK Technique     

13.28 The Nominal Group Technique (NGT)     

13.29 Chairing a Formal Committee     

13.30 Problem Solving by a Large Group     

13.31 Brainstorming    

13.32 Class Advocacy    

13.33 Teaching and Training    

13.34 Preparing a Budget    

13.35 Marketing and Fund-Raising for Human Services     

13.36 Developing Grant Applications  

13.37 Organizing Neighborhoods and Communities

13.38 Influencing Legislators and Other Decision Makers    

 

Chapter 14. Evaluation And Termination

Section A    Techniques and Guidelines for Direct Practice    

14.1  Measuring Change with Frequency Counts

14.2  Measuring Change with Individualized Rating Scales    

14.3  Measuring Change with Standardized Rating Scales     

14.4  The Service Plan Outcome Checklist (SPOC)     

14.5  Task Achievement Scaling (TAS)    

14.6  Goal Attainment Scaling (GAS)     

14.7  Single-Subject Designs (SSDs)    

14.8  Termination of Service     

Section B    Techniques and Guidelines for Indirect Practice    

14.9  Program Evaluation    

14.10 The Client Satisfaction Questionnaire (CSQ)     

14.11 Agency Evaluation     

 

PART V - Specialized Techniques and Guidelines for Social Work Practice    

Chapter 15. Guidelines For Working With Vulnerable Client Groups  

15.1  The Client Experiencing Poverty    

15.2  The Client Who Is a Child 

15.3  The Client Who Is an Adolescent     

15.4  The Client Who Is a Parent or Grandparent     

15.5  The Client Who Is an Older Person     

15.6  The Client Who Is Experiencing Domestic Violence    

15.7  The Client Who Is at Risk of Suicide     

15.8  The Client with an Intellectual Disability    

15.9  The Client with Brain Injury     

15.10 The Client with a Serious Physical Disability    

15.11 The Client Who Is Chemically Dependent     

15.12 The Client with Serious Mental Illness   

15.13 The Client with a Personality Disorder  

15.14 The Client on Psychotropic Medication     

15.15 The Client Who Is Gay, Lesbian, Bisexual, or Transgender     

15.16 The Client with an Eating Disorder     

15.17 The Client Experiencing Grief or Loss     

15.18 The Client with Concerns Related to Spirituality and Religion    

15.19 The Client Who Is Impacted by the Criminal Justice System

15.20 The Client or Family Affected by War

15.21 The Client or Family Experiencing an Adoption

15.22 The Client Who Is an Immigrant or Refugee     

15.23 The Client or Community Experiencing an Emergency or Disaster     

 

Chapter 16. Techniques For Sustaining Social Work Practice

16.1  Getting a Social Work Job    

16.2  Preparing for Social Work Competency Exams 

16.3  Developing Self-Awareness    

16.4  Avoiding Compassion Fatigue and Stress Management    

16.5  Dealing with Sexual Misconduct     

16.6  Avoiding Malpractice Suits     

16.7  Testifying in Court     

16.8  Providing and Receiving Supervision     

16.9  Building and Maintaining Mentoring Relationships    

16.10 Consuming and Contributing to Social Work Knowledge   

16.11 Improving the Social Work Image     

16.12  Becoming a Leader     

 

 

New to this edition

NEW TO THIS EDITION

 

Please note that the “*” symbol denotes new techniques discussed in the eText version


Chapter 2  

  • *Learning from a Book or Article, 1st ed.  (Item 8.3)
  • *Learning from an Oral Presentation, 1st ed.  (Item 8.4)
  • *Using Humor in Social Work, 6th ed.  (Item 16.5)

 

Chapter 6  

  • The brief description of intervention approaches commonly used by social workers has been expanded to include dialectical behavioral therapy and various trauma related interventions
  • *The General Systems Perspective, 8th ed.  (p. 87)
  • *The Clubhouse Model, 7th ed.  (p. 109)
  • *The Family Preservation Model, 7th ed.  (p. 108)


Chapter 8

  • *The Dual Perspective, 6th ed. (Item 11.2)

 

Chapter 9

  • *Letter Writing, 8th ed.  (Item 9.2)
  • *Using a Dictating Machine, 3rd ed.  (Item 8.4)
  • *Process Recording, 6th ed.  (Item 9.7)
  • *Problem Oriented Recording and the SOAP Method, 7th ed.  (Item 9.6)
  • *Making Ethical Decisions, 8th ed.  (Item 8.8)
  • *Controlling Workload, 7th ed.  (Item 9.8)
  • *Planning for a Temporary Absence or Departure, 7th ed.  (Item 9.9)


Chapter 10

  • Clarifying roles and responsibilities related to direct practice interventions have been added
  • *Dealing with Managed Care, 8th ed.  (Item 16.8)
  • *Engaging the Hard to Reach Client, 8th ed.  (Item 10.8)



Chapter 11

  • Several new items related to the direct practice interventions include: the meaning of work in social functioning,  assessing a client’s needed level of care, mandated reporting of abuse and neglect, understanding the family life cycle, and accessing evidence-based information
  • New indirect practice items include conducting community assets assessments
  • *The 4Ps, 4Rs, and 4Ms, 7th ed.  (Item 11.14)
  • *The Multi-worker Family Assessment Interview, 6th ed.  (Item 11.13)
  • *Life History Grid, 6th ed.  (Item 11.5)
  • *Life Cycle Matrix, 7th ed.  (Item 11.4)
  •  *Focus Groups, 8th ed.  (Item 11.22)
  • *Force Field Analysis, 7th ed.  (Item 11.25)

         

Chapter 12

  • New indirect practice items include participatory action planning
  • *Using Checklists in Goal Selection, 8th ed.  (Item 12.3)
  • *The “Talking Stick,” 8th ed.  (Item 13.13)
  • *Decision Trees, 4th ed.  (Item 13.12)
  • *Developing Protocol Statements, 5th ed.  (Item 13.14)
  • *Establishing Formal Interagency Collaboration, 7th ed. (Item 12.15)

 

Chapter 13

  • New direct practice items include providing support for caregivers
  • *ABC Model and Behavioral Matrix, 8th ed. (Item 11.11)
  • *Family Sculpting, 5th ed.  (Item 14.13)
  • *The Empty Chair, 7th ed.   (Item 13.10)
  • *Priorities Weighting, 4th ed.   (Item 14.20)
  • *Crisis Cards, 6th ed. (Item 13.25)
  • *Animal Assisted Intervention, 8th ed.  (Item 13.21)
  • *Developing Professional Cooperation, 1st ed.  (Item 12.23)
  • *The 5 Ps of Marketing Human Services, 7th ed. (Item 13.36)
  • *Dealing with the Media, 7th ed. (Item 13.37)
  • *Fund-Raising for a Human Services Agency, 9th ed.  (Item 13.35)



Chapter 14

  • An item on measuring client change with frequency counts was added to complement the items on measuring with individualized and standardized assessment scales.
  • *Homemade Data Gathering Tools, 4th ed. (Item 12.15)
  • *Rapid Assessment Instruments, 4th ed.  (Item 15.2)
  • *Using Checklists in Goal Selection, 4thed.  (Item 13.3)
  • *Client Self-Rating Scales, 6thed.  (Item 14.7)
  • *Worker Performance Evaluation, 9th ed.  (Item 14.8)
  • *Peer Review, 6th ed.   (Item 14.9)

 

Chapter 15

  • New items related to the client with a personality disorder
  • Information about the client or family experiencing an adoption have been added
  • *The Life Book, 6th ed. (Item 13.22)
  • *The Clubhouse Model, 7th ed. (Chapt. 6, p. 109)


Chapter 16

  • *Building Support Networks, 3rd ed. (Item 15.3)
  • *Coping with a Bureaucracy, 8th ed. (Item 16.4)
  • *Building a Professional Library, 3rd ed. (Item 9.4)
  • *Learning from an Oral Presentation, 1st ed. (Item 8.2)
  • *Learning from a Book or Article, 1st ed. (Item 8.3)

 

Features & benefits
  • Incorporates Direct  and Indirect Practice Interventions - This title describes more than 100 techniques and guidelines that social workers use when servicing clients. Students will learn how these techniques are used to provided both direct and indirect services during the five phases of the planned change process: intake and engagement, data collections and assessment, planning and contracting, intervention and monitoring, and termination and evaluation.

  • Divides Pedagogy into Five Parts - The book is broken into several parts to help students better understand the connections between social work theory and practice.

    • Parts I - II provide a synthesis of prerequisite knowledge, values, and competencies for effective social work practice.

    • Parts III - V contain 154 clear and readable descriptions of practice techniques presented in a handbook format for convenient accessibility of information. Each item (technique or guideline) includes discussion of the practice tool and, when appropriate, useful illustrations of its application.

  • Sensitizes Readers to Special Issues - Chapter 15 describes approaches specifically tailored for social workers serving 23 different client populations or specific issues. Another 12 guidelines are described for strengthening and sustaining one’s successful social work practice. This helps sensitize students and new workers to special issues and situations they may encounter.

  • Includes Digital Techniques for Social Work Practice - In the eText version of the text, several additional techniques have been integrated throughout. For a list of these changes, please click on the “New To This Edition” section.
Author biography

Brad Sheafor is Professor Emeritus of Social Work at Colorado State University where he taught a wide variety of courses in both the BSW and MSW programs. He also served in administrative positions including Director of the social work program, Associate Dean for Research and Interim Dean of the umbrella college that includes social work, Associate Director of the Human Factors Research Laboratory, and Co-Director of the Family and Youth Institute. Dr. Sheafor received Colorado State University’s Distinguished Service Award and the University Alumni Association’s Distinguished Faculty Award.

 

Charles Horejsi is currently Professor Emeritus at the University of Montana having served that university for a number of years as a faculty member teaching primarily child welfare and social work practice courses, as well as being involved with the Department of Social Work’s field instruction program.  licensed clinical social worker, Dr. Horejsi had practice experience in marriage and family counseling, child welfare, and juvenile probation. He conducted agency staff training in more than a dozen states and received the Montana NASW’s “Social Worker of the Year” award recognizing his many contributions to strengthening the quality of social work in that state.