Occupational Psychology: An Applied Approach : 9780273734208

Occupational Psychology: An Applied Approach

Steptoe-Warren, Gail
Published by
Pearson United Kingdom
Available on demand
Title type

Occupational Psychology: An Applied Approach introduces students to the essential theories in this area, from motivation and wellbeing to group roles and individual differences. The book explores the impact of every topic from the perspective of the individual, management, and the organisation as a whole, encouraging the reader to consider the consultancy process at each stage.

Table of contents

  1. Preface


    List of contributors

    Guided tour

    Publisher’s acknowledgements


    1. Introduction to occupational psychology

    Learning outcomes

    1.1   Introduction

    1.2   Occupational psychology in the pre-First World War era

    1.3   Occupational psychology in the First World War

    1.4   Post-First World War and pre-Second World War

    1.5   Occupational psychology in the Second World War

    1.6   Occupational psychology in the 1940s to 1960s

    1.7   Occupational psychology from the 1970s to the present

    1.8   Challenges for occupational psychology in the 21st century

    1.9   Conclusions

    Short-answer questions

    Further reading


    2. Becoming a practitioner occupational psychologist and the consultancy cycle

    Learning outcomes

    2.1   Becoming a practitioner occupational psychologist

    2.2   Consultancy

    2.3   The consultancy cycle

    2.4   Writing a business/consultancy report

    2.5   Ethics

    2.6   Conclusions

    Short-answer questions


    Further reading


    3. Legislation applied to the workplace

    Learning outcomes

    3.1   Introduction

    3.2   United Kingdom law

    3.3   European law

    3.4   Types of discrimination

    3.5   Protected characteristics

    3.6   Avoiding discrimination

    3.7   Summary

    Short-answer questions


    Further information


    4. Personnel selection and assessment

    Learning outcomes

    4.1   Introduction

    4.2   Job analysis

    4.3   Job description

    4.4   Person specification

    4.5   Job advertisements

    4.6   Selection process

    4.7   Fairness in selection

    4.8   Decision-making

    Multi-level impact of personnel selection and assessment

    Legal context

    Short-answer questions

    Case study: Personnel selection and assessment

    Further reading


    5. Performance appraisal, career development, counselling and coaching

    Learning outcomes

    5.1   Introduction

    5.2   Performance appraisal

    5.3   Career development, counselling and coaching

    Multi-level impact of performance appraisal and career development

    Legal context

    Short-answer questions

    Case study: Performance appraisal and career development/counselling

    Further reading


    6. Well-being, stress and work-–life balance

    Learning outcomes

    6.1   Introduction

    6.2   Well-being

    6.3   Stress at work

    6.4   Causes of stress at work

    6.5   Consequences of stress

    6.6   Outcomes of stress reduction

    6.7   Healthy workplace

    Multi-level impact of stress

    Legal context

    Short-answer questions

    Case study: Well-being, stress and work–life balance

    Further information


    7. Individual differences

    Learning outcomes

    7.1   Introduction

    7.2   Personality

    7.3   Intelligence

    7.4   Values, individual beliefs and behaviour

    Multi-level impact of individual differences

    Legal context

    Short-answer questions

    Case study: Individual differences

    Further reading


    8. Training

    Learning outcomes

    8.1   Introduction

    8.2   Models of training

    8.3   Training

    8.4   Benefits of training

    Multi-level impact of training

    Legal context

    Short-answer questions

    Case study: Training

    Further reading


    9. Design of environments and work

    Learning outcomes

    9.1   Introduction

    9.2   Categories of ergonomics

    9.3   Health issues

    9.4   Risk assessment

    9.5   Human error

    9.6   Error management

    Multi-level impact of ergonomics

    Legal context

    Short-answer questions

    Case study: Design of environments and work


    10.   Motivation, job satisfaction, employee engagement and behaviour modification

    Learning outcomes

    10.1   Introduction

    10.2   Motivation

    10.3   Job design theories

    10.4   Managing motivation within organisations

    10.5   Job satisfaction

    10.6   Measurement of job satisfaction

    10.7   Managing job satisfaction within organisations

    10.8   Employee engagement

    10.9   Behaviour modification

    Multi-level impact of motivation, job satisfaction and employee engagement

    Legal context

    Short-answer questions

    Case study: Motivation, job satisfaction and employee engagement

    Further reading


    11.   Management and leadership approaches

    Learning outcomes

    11.1   Introduction

    11.2   Theories of leadership

    11.3   Management theories

    11.4   Modern concept of leadership

    11.5   Leadership development

    Multi-level impact of leadership

    Legal context

    Short-answer questions

    Case study: Management and leadership

    Further reading


    12.   Groups and teams

    Learning outcomes

    12.1   Introduction

    12.2   Definitions of groups and teams

    12.3   Function of work groups and teams in organisations

    12.4   Formation and development of groups

    12.5   Defining group development

    12.6   Group roles

    12.7   Group factors and group performance

    Legal context

    Short-answer questions

    Case study: Groups and teams



    13.   Organisational structures, culture and change

    Learning outcomes

    13.1   Introduction

    13.2   Organisational structures

    13.3   Organisational culture

    13.4   Organisational change

    Multi-level impact of organisational structures, culture and change

    Legal context

    Short-answer questions

    Case study: Organisational change

    Further reading


    14.   Example consultancy reports

    14.1   Introduction

    14.2   The case of Sammie Services: from Chapter 4 - Personnel selection and assessment

    14.3   The case of Sammie Printing Supplies: from Chapter 13 - Organisational structures, culture and change



    15.   The future of work

    Learning outcomes

    15.1   Introduction

    15.2   Organisational changes

    15.3   Team/individual changes

    Multi-level impact of the future of work






Features & benefits

  • A focus on employability throughout emphasizes the relevance of occupational psychology to everyday experiences of work
  • Each chapter features a fictional case study, allowing readers to put their skills into practice
  • Real case examples highlight the application of theory in the context of actual organisations
  • Reflective questions and Questions for thought help to reinforce learning by encouraging readers to engage with the theory
  • Short answer questions at the end of each chapter allow students to check their understanding

Author biography

Gail Steptoe-Warren is Senior Lecturer and Course Director in Occupational Psychology at Coventry University