The Seven Cs of Consulting VitalSource eText (3e) : 9780273748861

The Seven Cs of Consulting VitalSource eText (3e)

 
Edition
 
3
ISBN
 
9780273748861
ISBN 10
 
0273748866
Published
 
01/09/2012
Published by
 
Pearson United Kingdom
Pages
 
Format
 
 
Title type
eBook
$48.49
 
 
 
Description

When you buy a VitalSource eText you will receive your unique redemption code and instructions on how to access this product. Please note: VitalSource eTexts are available for download immediately and cannot be returned once purchased.

Pearson VitalSource eTexts – digital books that fit your portable lifestyle

With Pearson VitalSource eTexts you can:

  • search for key concepts, words and phrases
  • make highlights and notes as you read or study
  • share your notes with friends
  • use with PCs, MACs, smartphones and tablets 

The full text downloaded to your computer

Pearson VitalSource eTexts are downloaded to your computer and accessible offline through the VitalSource Bookshelf (available as a free download), available online and also via the iPad and Android apps.

Time Limit

Pearson's Professional VitalSource products do not have an expiry date. You will continue to access your VitalSource products whilst you have your VitalSource Bookshelf installed.

Find out more about VitalSource eTexts

About the book

CLIENT, CLARIFY, CREATE, CHANGE, CONFIRM, CONTINUE, CLOSE = THE SEVEN SECRETS OF CONSULTANCY

"Most change methods are effective. For the most part, each one is theoretically sound, well-researched, and clearly articulated. But when they're put in organizations, they fail-at least 70 to 80% of the time".  - George Smart, Managing Partner, Strategic Development Incorporated

The definition of a consultant is someone who facilitates organisational change and provides expertise on technical, functional and business topics during development or implementation. In other words a consultant is someone who helps others to change.

However, change isn’t such an easy target to achieve. Research shows that the vast majority of change programmes fail. On a daily basis we hear about projects that are delayed, cancelled, over budget or boycotted by the end user. The problem is that we can never force people to change - remember the backlash against Jamie Oliver’s healthy school meals campaign where parents handed junk food to their children through school fences. The key to successful change is to engage with the end user and help them want to change.

The Seven Cs of Consulting offers a consistent and collaborative language that helps both consultant and client deliver value through sustainable change. Based around the author’s highly successful 7Cs model (Client, Clarify, Create, Change, Confirm, Continue, Close) this approach is simple and accessible but firmly grounded in research and real life experience.

The 7Cs approach opens up the complexity of sustainable change to the consultant and client and helps them explore- and then avoid - the real issues that cause change to fail within a more professional and trusting relationship

 

Table of contents
About the author
Seven Cs training programmes

About the reader

Acknowledgements



1 The human touch

2 The challenge of sticky change

3 The Seven Cs framework

4 Stage one: Client

5 Stage two: Clarify

6 Stage three: Create

7 Stage four: Change

8 Stage five: Confirm

9 Stage six: Continue

10 Stage seven: Close

11 Seven Cs for clients

Conclusion

Index
Author biography

Mick Cope is founder of WizOz – a network based organisation that seeks to help people and businesses optimise their potential. WizOz offers a range of different products and services, all of which are based around the ideas outlined his books. More information on WizOz can be found on his web site www.wizoz.co.uk.

As an author he has published seven books; Leading the Organisation to Learn; Seven Cs of Consulting; Know your value? Value what you know; Lead Yourself , Float-You, Personal Networking, and 7Cs of Coaching.

Access Code info.

To get the most out of your Pearson VitalSource eText you need to download the VitalSource Bookshelf software. This software is free to download and use. Click here to view the VitalSource Bookshelf system requirements.

Download Information: Once purchased, you can view and/or download your VitalSource eText instantly, either via the download link which you will receive as soon as you complete your online order or by viewing the download link against the order in the My Account area of this website.

Please note: VitalSource eTexts are available for download immediately and cannot be returned once purchased