Foundations of Lodging Management: Pearson New International Edition eBook (2e) : 9781292053547

Foundations of Lodging Management: Pearson New International Edition eBook (2e)

Published by
Pearson Higher Ed USA
Title type
NZ/Pacific customers only
This eText can only be purchased by people residing in New Zealand, Fiji, Samoa, Tonga or Cook Islands with a credit card from the same country. Click here to find the Pearson website for your region.

Digital Access Code. When you buy an eBook you will receive a unique digital redemption code and instructions on how to access this product direct from VitalSource.

Please note: eBooks are available for download immediately and cannot be returned once purchased.

VitalSource eBook - A digital book that fits your portable lifestyle and allows you to:

  • search for key concepts, words and phrases
  • make highlights and notes as you study
  • share your notes with friends
  • read on any device

The full text downloaded to your computer

The eBook is downloaded to your computer and accessible offline through the free VitalSource Bookshelf, available online and also via the iPad/Android app. When the eBook is purchased, you will receive an email with your access code.

Time Limit

Pearson's Higher Education and Professional VitalSource products do not have an expiry date. You will continue to access your VitalSource products whilst you have your VitalSource Bookshelf installed.

Find out more about eBooks

About the book

For junior college or undergraduate courses in hotel management, lodging operations, and hospitality.

Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2e explores how the lodging industry and the hotels in the industry operate. With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more! This edition features more on green initiatives, expanded discussion of revenue optimization, and an updated Front Office Simulation that helps students learn how to manage a hotel’s front office and better understand the complexity of the entire property.

Table of contents
1. Introduction to the Lodging Industry

2. The Structure of the lodging Industry

3. Guest Service in the Lodging Industry

4. Managing Lodging Operations

5. Staffing the Lodging Operation

6. The Front Office Department

7. The Sales and Marketing Department

8. The Housekeeping Department

9. The Maintenance Department

10. Food and Beverage Operations: Limited Service Hotels

11. Food and Beverage Operations: Full-Service Hotels

12. The Accounting Department

13. Safety and Security

14. Careers in the Lodging Industry

15. The Front Office Management Simulation

I. Front Office Management Training Challenges

II. The Front Office Management Simulation (FOMS)

III. Revenue Management Lessons

IV. Reservation Management Lessons

V. Guest Stay Information Lessons

VI. Guest Departure and Payment

VII. Accounting and Financial Summaries

VIII. FOMS Completion
Access Code info.

To get the most out of your eBook you need to download the VitalSource Bookshelf software. This software is free to download and use. Click here to view the VitalSource Bookshelf system requirements.

Download Information: Once purchased, you can view and/or download your eBook instantly, either via the download link which you will receive as soon as you complete your online order or by viewing the download link against the order in the My Account area of this website.

Please note: eBooks are available for download immediately and cannot be returned once purchased.