Critical Conversations for Patient Safety: An Essential Guide for Health Professionals eBook (2e) : 9781488623028

Critical Conversations for Patient Safety: An Essential Guide for Health Professionals eBook (2e)

Levett-Jones
 
Edition
 
2
ISBN
 
9781488623028
ISBN 10
 
1488623023
Published
 
30/07/2019
Published by
 
Pearson Australia
Pages
 
Format
 
 
Title type
eBook
$65.00
 
 
Please note: You can only purchase up to 2 of this product at a time.
 
Description

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About the book: A practical text designed for all health professionals. It addresses therapeutic communication (ie communication between health professionals and their patients), communication between health professionals and, crucially, the critical relationship between communication and patient safety.

The product starts with the foundations of the concept of therapeutic communication (i.e. communication between health professionals and their patients), then extends the focus to include communication between health professionals, and critically, the relationship between communication and patient safety.

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Table of contents
  • Section 1 Communication and patient safety
  • Chapter 1: The relationship between communication and patient safety
  • Chapter 2 An introduction to communication skills
  • Chapter 3: Key attributes of patient-safe communication
  • Chapter 4: Why do patients complain about how health professionals communicate?
  • Chapter 5: An historical and cultural overview of health professionals’ evolving team dynamics
  • Section 2: Improving interprofessional communication to promote patient safety and wellbeing
  • Chapter 6: Interpersonal communication for interprofessional collaboration
  • Chapter 7: Clinical handover
  • Chapter 8: Open disclosure
  • Chapter 9: Discharge planning and continuity of care
  • Chapter 10: Communicating to promote medication safety
  • Section 3: Improving therapeutic communication to promote patient safety and wellbeing
  • Chapter 11: Key attributes of therapeutic communication
  • Chapter 12: Communicating with older people
  • Chapter 13: Communicating with children and families
  • Chapter 14: Communicating with people who have a mental health problem
  • Chapter 15: Communicating with people who have communication impairment
  • Chapter 16: Communicating with Aboriginal and Torres Strait Islander peoples
  • Chapter 17: Communicating with people from culturally and linguistically diverse backgrounds
  • Chapter 18: Communicating with people about their spiritual needs
  • Chapter 19: Communicating with people who are angry or aggressive
  • Chapter 20: Communicating about end-of-life care and decisions
  • Section 4: Workforce issues and patient safety
  • Chapter 21: When whistle-blowing seems like the only option
  • Chapter 22: Creating safe healthcare organisations
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Sample Pages