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  • Customer Service: Career Success Through Customer Loyalty (6e)

    Title type
    For courses in Customer Service.   Customer Service: Career Success through Customer Loyalty, provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link be... Read more >

  • Entrepreneurial Finance (6e)

    Title type
    For courses in Entrepreneurial Finance, Entrepreneurship, Small Business Ownership.   For many, starting a business can be an overwhelming experience. Understanding the financial aspects of running a business can be even more daunting. Entrepreneurial Finance, 6th Edition was written to help... Read more >

  • Family and Intimate Partner Violence: Heavy Hands (6e)

    Title type
    For courses in domestic violence, family violence, and victimology. The authoritative introduction to family violence Family and Intimate Partner Violence: Heavy Hands is an authentic introduction to the crimes of family violence, covering offenders and offenses, impact on victims, and responses... Read more >

  • Legal Research, Analysis and Writing (6e)

    Title type
    For courses in legal research, legal writing, or legal analysis   The basics of legal research, analysis, and writing in a practical, relevant approach Legal Research, Analysis, and Writing gives students the essential knowledge and tools they need to research and analyse a legal problem and... Read more >