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  • Communication Skills: Preparing for Career Success (3e)

     
    Title type
    Book
    $125.99
     
    The 3rd edition of this text provides an excellent, easy-to-read explanation of the tools needed to be successful on the job. Organised into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics, and addresses content essential for workers in tod... Read more >
     

  • Conflict Survival Kit: Tools for Resolving Conflict at Work (2e)

     
    Title type
    Book
    $127.99
     
    For courses in Organisational Leadership and Supervision, Human Resources Management, Communications and Conflict Studies.   Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Work focuses on topics supervisors, team leads and managers need to know to address... Read more >
     

  • Conflict Survival Kit: Tools for Resolving Conflict at Work eBook (2e)

     
    Title type
    eBook
    $60.00
    NZ/Pacific customers only
     
    Digital Access Code: When you buy an eBook you will receive an email with your unique redemption code code. Simply go to VitalSource Bookshelf to download the FREE Bookshelf software. After installation, enter your redemption code for your eBook. Please note: eBooks are available for download ... Read more >
     

  • Customer Service: Career Success Through Customer Loyalty (6e)

     
    Title type
    Book
    $160.99
     
    For courses in Customer Service.   Customer Service: Career Success through Customer Loyalty, provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link be... Read more >
     

  • Customer Service: Career Success Through Customer Loyalty eBook (6e)

     
    Title type
    eBook
    $60.00
    NZ/Pacific customers only
     
    For courses in Customer Service.   Customer Service: Career Success through Customer Loyalty, provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link betw... Read more >
     

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