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  • Customer Relationship Management (2e)

     
    Title type
    Book
    $127.99
     
    Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation. It is the only comprehensive academic text to cover the entire scope of CRM from a marketing management angle. ... Read more >
     

  • Customer Relationship Management eBook (2e)

     
    Title type
    eBook
    $65.00
     
    Digital Access Code. When you buy an eBook you will receive a unique digital redemption code and instructions on how to access this product direct from VitalSource. Please note: eBooks are available for download immediately and cannot be returned once purchased. VitalSource eBook - A digital b... Read more >
     

  • Get Up to Speed with Online Marketing (2e)

     
    Title type
    Book
    $33.49
     
    If you want to grow your business, how do you get the word out about your product or service? By going where your market is – and these days, that’s online. This step-by-step guide to online marketing is straightforward, easy to understand and demonstrates simple, affordable and effecti... Read more >
     

  • Get Up to Speed with Online Marketing VitalSource eText: How to use websites, blogs, social networking and much more (2e)

     
    Title type
    eBook
    $23.49
     
    When you buy a VitalSource eText you will receive your unique digital redemption code and instructions on how to access this product. Please note: VitalSource eTexts are available for download immediately and cannot be returned once purchased. Pearson VitalSource eTexts – digital books that fi... Read more >
     

  • How to be Assertive In Any Situation (2e)

     
    Title type
    Book
    $21.99
     
    Do you say yes when you mean no? Do you avoid conflict and confrontation? Do you struggle to make decisions?   What if you could confidently answer no to all of these questions? With How to be Assertive in Any Situation you can.   Discover life-changing techniques to help you expres... Read more >
     

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